1. Acceptance of Terms
Agreement
By accessing or using the MYGOCOFFEE website (mygocoffee.com) or purchasing any of our products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our website or services.
Eligibility
You must be at least 18 years of age to place an order on our website. By placing an order, you confirm that you are 18 or older and legally capable of entering into binding contracts.
2. Products and Pricing
Accuracy of Information
We make every effort to display our products and their descriptions as accurately as possible. However, we do not warrant that product descriptions, images, colours, pricing, or other content is accurate, complete, or error-free. If a product offered on our website is not as described, your sole remedy is to return it in unused condition.
Pricing
All prices are listed in Australian Dollars (AUD) unless otherwise stated and are inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice. Prices at the time of your order confirmation are final.
Availability
All orders are subject to availability. We reserve the right to limit the quantities of any products that we offer and to discontinue any product at any time without notice.
3. Orders and Payment
Order Acceptance
Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to cancel any order at our discretion, including if a product is listed at an incorrect price due to an error. If we cancel your order, you will receive a full refund.
Payment
We accept payment via major credit cards, debit cards, Apple Pay, and PayPal. All payment information is encrypted and processed securely through our payment provider (Stripe). We do not store your full card details on our servers.
Fraud Prevention
We reserve the right to verify orders before processing and to cancel orders that we suspect are fraudulent or placed in violation of these Terms. We may request additional identification or information to verify your identity.
4. Shipping and Returns
Shipping
We ship to Australia and selected international destinations. Shipping times and costs vary by location. Please refer to our Shipping Policy for full details on delivery timeframes, costs, and carriers.
Returns
If you are not satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund. Items must be unused, in original packaging, and accompanied by proof of purchase. Please refer to our full Returns and Refunds section in our Shipping Policy for instructions.
5. Intellectual Property
Ownership
All content on the MYGOCOFFEE website — including text, graphics, logos, images, product designs, software, and other materials — is the property of MYGOCOFFEE or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.
Limited Licence
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from our website without our prior written consent.
6. Acceptable Use
Prohibited Activities
You agree not to use our website to engage in any unlawful, harmful, or fraudulent activity; to transmit any unsolicited advertising or spam; to impersonate any person or entity; to collect or harvest personal information from other users; to interfere with or disrupt the integrity or performance of our website or servers; or to attempt to gain unauthorised access to any portion of our website or related systems.
7. Disclaimer of Warranties
As Is
Our website and products are provided on an 'as is' and 'as available' basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (ACL), including statutory guarantees that cannot be excluded by contract. To the extent permitted by law, our liability for any breach of those guarantees is limited to repair, replacement, or refund at our discretion.
8. Limitation of Liability
Liability Cap
To the maximum extent permitted by applicable law, MYGOCOFFEE shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our website, products, or services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.
9. Governing Law
Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales for the resolution of any disputes arising out of or relating to these Terms or your use of our website.
10. Changes to These Terms
Updates
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. We will notify you of material changes by posting a notice on our website or sending you an email. Your continued use of our website after any changes constitutes your acceptance of the new Terms.
11. Contact Us
Enquiries
If you have any questions about these Terms of Service, please contact us at mygocoffee.store@gmail.com or by writing to MYGOCOFFEE, Legal Team, Sydney, NSW 2000, Australia.